Social Media Participation Guidelines / Policy. Please read below for terms and conditions governing the Town's official social media sites.
This is the Town of Ponoka's Official Facebook page. This page is a place to share information, celebrate together, ask questions and discuss our programs or plans for the future. We hope everyone enjoys taking part and appreciate hearing from residents, business, industry and visitors!
The Town also has a Twitter account - https://twitter.com/TownofPonoka and a Website - www.ponoka.ca
We invite you to visit Twitter and the Website for additional information. You can always call us or drop in too!
Social Media Participation Guidelines
The Town of Ponoka encourages everyone to participate in our social media via Facebook and Twitter. Social media enables us to provide information quickly, share pictures, and repost information of interest to people who live and work in Ponoka. Information posted on social media is done by authorized Town staff and is considered public information. You may address questions or comments to the Town publicly, but please remember that it will be visible and remain on the site for others to see. You may also contact the Town by phone or email with your questions. The Town phone number is 403-783-4431. Our general email address is town@ponoka.org. There is also a Staff Directory on our website. The link is found on the ‘Contact Us’ page on www.ponoka.ca
The Town maintains social media sites in accordance with our mission to provide accessible government and quality services. We have a strong commitment to serving our community. In keeping with the Town's values, we will be honest, responsible and trustworthy in all of our online communications. All of our communications will be transparent and open.
Please take note that the Town of Ponoka maintains a workplace valuing respect and dignity. Whether in person or online we ask that everyone honour this in their communications with our staff and with other online visitors. If any comments or discussions are considered not to be in keeping with our official goals, mission or values they will be moderated in the interests of maintaining the Town's policies as well as protecting the town, its staff, its residents and businesses, its volunteers, contracted services and others from unlawful comments governed by Canadian laws and statutes related to electronic communications, as well as to protect Town staff and representatives from abusive, targeted, harrassing or bullying posts of an unsubstantiated nature.
Should you have any inquiries or comments of a sensitive nature, we invite you to visit us in person to discuss your questions or point of view. We treat discussions on our online page the same way as we would treat them if a person was standing at our reception counter, with an expectation of civil courtesy and respect.
To further govern our social media platforms, you agree to the following conditions when you participate in the Town’s official social media sites:
Terms and Conditions for participation in the Town of Ponoka’s Social Media platforms
The Town of Ponoka has posted guidelines about social media use under ‘About’ on its official Facebook page. By participating in the Town of Ponoka’s Social Media platforms, you agree to the following Terms and Conditions in place to govern use and conduct by social media operated by the Town for its use.
You are solely responsible for any content you post. You may not misrepresent yourself or take the identity of someone else while using the Town of Ponoka’s social media sites.
You agree not to use the Town of Ponoka’s official social media sites in the following ways:
• Personal attacks
• Defamation
• Harassment
• Spam
• Offensive content
• Aggressive behavior
• Illegal activities
• Promotion of commercial products
• Disclosure of private or confidential information
You agree not to post content that is illegal, obscene, defamatory, threatening and off-topic or abuse intellectual property rights on the Town of Ponoka’s sites.
The Town of Ponoka reserves the right to review, edit and/or delete any user-generated content postings in its sole discretion.
The Town of Ponoka is not responsible for the content of shared information or links posted to raise awareness of other organizations or events. These linkages do not constitute endorsements by the Town of Ponoka.
By posting content on any online channel owned by the Town of Ponoka, you give the Town permission to use your content including the right to copy, distribute, transmit, display, reproduce, edit, translate, reformat and incorporate into a collective work. Please be aware that by posting publicly, any other participants in social media channels may use your content beyond the control of the Town, as we do not have the ability to monitor, intercept or otherwise remove your content from any web presence owned by any another entity.
If you have any questions about our social media participation guidelines, please call the Town at 403-783-4431 or email town@ponoka,org
Thank you
Town of Ponoka Mission Statement
Integrity, Enterprise and Progress: "We will provide our community accessible government and quality services in a responsible manner within a healthy environment."
Value Statements
The fundamental values, which guide the Town of Ponoka organization:
Integrity: We will be honest, responsible, and trustworthy.
Service: We have a strong commitment to serving our community.
Excellence: We will strive for the highest quality in all that we do.
Respect: We will treat others the way we would want them to treat us.
Communication: We will maintain transparency and open communication between the community and the Town's government
