Mainland Hearing New Westminster

Meet our Staff... Dr. Susan Marynewich Doctor of Audiology/Owner Susan earned her Audiology Doctorate through the University of Florida and her Master of Science in Audiology from the University of British Columbia. She has been published in the International Journal of Otolaryngology for her Masters' thesis research. Susan is certified by the Canadian Academy of Speech Language Pathologists and Audiologists (CASLPA) and is registered with the College of Speech and Hearing Health Professionals of British Columbia. Susan works closely alongside family physicians and ENT specialists to ensure thorough patient care. She is highly knowledgeable on the numerous hearing aids available in the marketplace and thus she is able to select products that best fit her patients' needs. She can also assist you with tinnitus related questions, aural rehabilitation, and hearing aid trouble-shooting. Susan prides herself on ensuring patient satisfaction. When she isn't hard at work, Susan is always up for an adventure, enjoying traveling and being an outdoor enthusiast. Susan looks forward to meeting with you to assess your hearing needs Stacey Johnson Customer Care Representative I come to Mainland hearing with over 6 years experience in the customer service industry. I enjoy being the first face you see when you walk into the clinic and will greet everyone with a smile as I want to make everyone feel welcome. I pride myself in going “above and beyond” and treating everyone with compassion and respect. I love working in a field where I can play a role in helping people. Outside of work I love spending time with family, friends and enjoying life to the fullest. Melissa Kelly Community Outreach Coordinator Melissa Kelly has worked in the hearing aid industry for over 4 years. She was drawn to Mainland Hearing's philosophy of value and integrity and joined the team in summer 2013. Melissa worked for years as a Customer Care Representative but made the switch to Community Outreach Coordinator. Melissa is active in completing hearing screening events and community talks on hearing health in pharmacies, care homes and community centres. Melissa attended The Art Institute of Vancouver where she studied Graphic Design. Melissa is an active hiker and movie watcher.